Services

Solutions ecosystem

We offer multiple solutions and tools that work in synergy and approach different needs. Integration and collaboration are essential to achieve impactful results.

Services

Solutions ecosystem

We offer multiple solutions and tools that work in synergy and approach different needs. Integration and collaboration are essential to achieve impactful results.

Our approach, the right dose

We impulse and accelerate the growth of people

and teams with custom-made solutions.

Talent and experience to solve

Focused on results and state-of-the-art methodologies.

Our approach, the “right dose”

We impulse and accelerate the growth of people

and teams with custom-made solutions.

Solutions

Strategy

Align your team with a clear strategic agenda.

We deep dive into your organization’s challenges and design transformational plans, especially for you.

Purpose

We align teams by generating an agreement between their leaders and collaborators. To accomplish this we put into words their rationale, which will be their guide for strategic decisions, the internal culture, and relationships with clients, collaborators, and other stakeholders.

OKRs

We walk teams through defining a clear management focus in the mid-term and defining the key results needed to achieve those goals.

This way, we promote aligning everyone’s efforts among the team members and maintaining the focus on the most important priorities for their growth.

Support in the Execution and Sustainability (Acceleration & Sustainability Program)

We work in-company to team up with you specifically in the deployment of all the necessary stages to make the defined strategy possible. Sustaining OKRs in the current context is a continuous and dynamic process that requires adjustment and refining to ensure the organization stays on the right path towards achieving its strategic goals.

Operations

We design and implement operations that add value.

We put into action frameworks that enable the development of an operation based on data that also promotes the continuous improvement of processes.

Mapping of Processes and Workflows

We identify and optimize information, activity, and resource flows to improve quality and implement efficiency.

Analysis of Demand

We use tools based on data and statistical models to identify the demand behaviors of a process that allows us to design operative strategies to optimize the operation and achieve improvement in the demand’s satisfaction.

Design and Pptimization of Processes

Mapping and improvement of processes using LEAN management principles for better efficiency and effectiveness.

Design of Management System for Performance Monitoring with KPIs

We implement management systems with dashboards where we define KPIs to evaluate and improve the team’s performances and processes, and we’re an integral part of the implementation in every team.

We design these dashboards on different customized tools according to the reality of each organization.

Team and Workshop Facilitation

Workshops and meetings that energize: Transforming meetings into impactful moments

We design and promote conversational transformative moments

Custom-made conversations and events

To bridge gaps, establish agreements, and help people achieve commitment and genuine engagement. We design storytelling, speaker briefs, interaction dynamics, etc.

Kickoffs/ Workshops

Strategy, product, and change launch storytelling, to get people involved to join and engage. Workshops are made dynamic to achieve divergence and convergence towards action items or foundational agreements.

Regional meetups, leaders, and collaborators day

We provide team-building dynamics to promote active listening, collaboration, and construction spaces aimed towards specific goals.

Dynamics to promote social innovation among teams

We facilitate powerful conversational spaces by exploring and recognizing opportunities and elaborating collective initiatives.

People and team development

Turn a personal or team challenge into a distinctive strength

We design tailor-made programs to approach challenges with curiosity and energy.

In-company Coaching Programs

Coaching programs with ontological conversations to boost results.

– Individual coaching: Through one-on-one spaces to work with the specific competencies and challenges of each leader.

– Group Coaching: Group design focused and adapted to the needs of each team.

In-company Mentoring Programs

We connect leaders to experienced mentors to develop and boost specific abilities.

Leaders Development Program

Programs that grow leadership abilities on an individual and team level.

Leadership training Programs

Theoretical-practical sessions about leadership, adjusted to the organizational diagnostics plan.

Potential Evaluation Program

We analyze and elaborate personalized diagnoses to determine the current status and development potential of each leader.

Agile

From strategy to action, we develop exercises and processes based on agile statements to boost agile mindsets.

We facilitate processes, tools, and meetings for your team, jumping hurdles and barriers that complicate the changes of mindset in organizations.

Agile Operational Model

Design of management models that integrate roles, metrics, artifacts, tools, and ceremonies centered on the client.

KPI management

Implementation of data-driven management systems for monitoring and constant optimization of operations that connect with the performance of processes and teams.

Agile Custom-made

Training and personalized mentoring to incorporate agile concepts and evolve traditional management methods.

Training in Agile methodologies

design of theoretical-practical sessions on different tools and methodologies to generate agile habits and mindsets within teams.

– Design Thinking

– OKRs

– Management 3.0

– SCRUM

– KANVAN

Client

Evolve towards an agile, assertive, and comprehensive CX

We learn, implement, measure, and adapt alongside your teams to impulse customer-centric organizational cultures.

Experience Mapping

It’s the starting point where we get a detailed understanding of the expectations of both the client and all their contacts with the organization: to improve processes and break organizational silos.

Identification of experience breakdowns and prioritizing opportunities

Measuring system to collect, analyze, prioritize, and solve the interactions that generate negative experiences with the client.

Training and support of Improvement Cells

We design and support teams to impact client’s experience positively, and generate the best results.

Design and Optimization of Processes

We map out and improve processes, roles, and functions to achieve the highest level of efficiency and effectiveness.

CX Training

Theoretical and practical training in tools and processes to manage and solve the challenges associated with client experience.

Data and Opportunity Analysis

We evaluate and identify the decision-making based on data and the possibility of executing prototypes in search of better results.

Staffing

Scale up yout team to achieve controlled results in costs.

We offer hiring and outsourcing systems customized for each organization, guaranteeing real growth solutions, and flexibility in each context.

Demand market research

Identify your project’s specific needs to guarantee an accurate and efficient hiring process.

Recruiting through different channels

Amplify your talent pool, by incorporating multiple recruiting sources.

Interviews: Personal and group

Reach operational efficiency by incorporating talents that align with your vision, culture, and team.

Assessment center

Develop a systemic focus based on data that identifies and selects the best talents.

Psycotechnical evaluation

Guarantee the eligibility and potential of your candidates by delegating your evaluations to professional specialists.

Reports

Make informed decisions based on clear and detailed insights about candidates.

Work Background Check

Ensure integrity and reliability in your hiring and outsourcing through rigorous background checks and references done by specialists.

Sustainability

Boost the long-term value with Sustainable Innovation

We walk you through the creation of value by managing risks and opportunities.

Sustainability strategy and Report

We integrate market expectations and manage risks in a comprehensive way with certifications, audits, and global standard reports.

Environment, safety, and occupational health

It promotes an environment of sustainable work through studies of environmental impact, feasibility, measurement, and carbon footprint and implementation of management-integrated systems.

Cultural Transformation

We drive and support the transformation of organizational culture.

We focus on the adoption of a shared purpose and work on the strategic values of each organization.

Cultural Diagnosis

Assessment of the current organizational culture through surveys, interviews, and focus groups to identify strengths and areas for improvement in within the culture.

Development of Cultural Strategies

Designing and proposing strategies to align organizational culture with the company’s purpose.

Leadership Model

Defining leadership role modeling based on the desired culture and implementing development programs to support the evolution of the mindset of team managers.

Change Management

Planning and executing cultural change initiatives, ensuring that people feel supported and engaged throughout the process.

Internal Communication Strategy

Intervention in the content, formats, and communication channels within the organization, promoting a culture of openness and transparency.

Wellbeing Measurement

Conducting surveys to identify opportunities for improvement and team strengths, providing valuable people data for business management.

Employer Branding

Position your organization as an attractive place to work.

We highlight the best of your company, creating a positive image that captures the attention of current employees and future talent.

Current brand analysis

We evaluate how the company is perceived by current employees, former employees, and potential candidates.

Strategy development

We design strategies to improve the Employee Value Proposition (EVP).

Internal and external communication

We advise on creating messages and campaigns that attract talent, consistent with the company´s culture and appealing to the talent you aim to bring in.

Selection process optimization

We enhance the candidate experience during the hiring process to make it positive and aligned with the brand.

Brand ambassadors

We create selection and training programs for key people, turning them into the main spokespersons for the brand.

Measurement and analysis

We help establish metrics to evaluate the impact of the implemented strategies and adjust them as necessary.